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"Just a quick email to thank you Kim and your team at Shaw's for the work you did, which contributed to a very successful Freedom of the Borough presentation to G Company, 7 Battalion, The Rifles on 23 June 2012.
This was the first time in the history of the London Borough of Newham that the Freedom has been granted to a Regiment... In planning for this ceremony top of the list, as always, was to place an order with Shaw's to produce the Freedom Scroll, silver casket and entry into our Freedom Roll. The order was placed due to our long association with you and in the confident knowledge that you were able to deliver what was required to your usual very high level of quality. On this occasion, you were particularly patient with me - it was necessary to change the date of the ceremony due to soldiers from the Regiment being posted in Afghanistan. In addition, you were able to meet my request for a framed duplicate copy of the scroll at very short notice. The main scroll and casket were delivered to the Regimental HQ/Museum, with the framed copy remaining at G Company's Barracks located with our Borough.
For the majority of people who attended the ceremony, the key focus was to see the soldiers marching through the streets of Newham. However, the key focus for the soldiers themselves was in fact the illuminated scroll - not just the words contained within the resolution, but in the way the scroll had been designed and presented. Immediately following the ceremony we held a reception in honour of the soldiers at which the scrolls and Freedom Book were left on display and almost every soldier took time to view these."
Acting Head of Committee and Partnerships, Democratic Services Resources and Commercial Development Directorate, London Borough of Newham
"The Receipts and Payments Ledger has been safely received this morning. Very quick work! Thanks!."
Parish Clerk, Cassop-cum-Quarrington Parish Council
"Many thanks for the Christmas cards which were received yesterday and I must say look wonderful. Thank you for your hard work and patience."
Practice Manager, Hammons Solicitors
"We have received the sealing register today. It is perfect. Thank you very much for doing it so quickly."
West Sussex County Council
"We would like to thank you for the safe arrival of our handmade minute book which we are very happy with. It is just what we wanted and we know where to come when we next require one."
Medical Protection Society
"Just to thank you and the artist for a great job at short notice! Many thanks."
Assistant Head of the Lord Mayor's Office, Liverpool City Council
"Burial Book now received - Shaw's have done an excellent job, thank you."
Helsby Parish Council
"I arrived back [from annual leave] to find a large box on my desk, which contained the beautifully re-bound register. It looks amazing! And will now hopefully last for another hundred plus years without requiring any further work. Thank you very much for all of your assistance."
Cemeteries & Services Officer, Newbury Town Council
"We are delighted with the book. Thank you all very much and for your kind thoughts for the presentation on 6th October."
Worshipful Company of Plumbers
"We were looking for a company seal that would emboss up to 250gm. We found Shaw's on the internet and made our enquiries. Their staff were very helpful and provided very useful advice regarding the correct product to purchase. The process took less than a week from initial contact to delivery. We have been very impressed with this company."
Athenry Credit Union
"The presentation mallet and block received today. Thank you very much for your prompt attention to this. 10/10 for customer service."
Neleus Masonic Lodge
"The binder has arrived and we wanted to send you a note to say thank you for all your help. It is just what we have been searching for. Once again, thanks."
Wivenhoe Town Council
"Many thanks for all your assistance. We got it this morning and it is GREAT!!!! We're so pleased... Problem solved..."
"We were very happy with the supplies we received from Shaw's for the elections and Referendum."
Amber Valley Borough Council
"I have just returned from two weeks holiday and I have seen the burial book, it's great thanks very much for all your help and correspondence."
Sleaford Town Council
"The service we received was excellent as usual."
"I was very happy with the products that you supplied and the service that I receieved particularly from Sarah Bruty."
Elections Manager, Canterbury City Council
"We were very pleased with the service and products received, these were delivered to us quickly and we received what we had asked for. There was one mistake with our PO packs which were ordered via the Dorset Group but this was quickly fixed with the missing products being despatched to us to arrive the next day."
"I can't think of anything you can improve on, everything we wanted we got sent. This may well be my last election campaign, and after 46 years I will quite miss the order form from Shaw's coming out, and the excellent relationship I've had with your company. Thank you once more."
Elections Manager, Liverpool City Council
Clerk to Iwade Parish Council
"I would grateful if you could pass on my thanks to Sarah Bruty. This was my first 'big' election and she helped me enormously. No matter how small an order or how big, it was delivered on time and in one case when I needed something urgently, she managed to get it here. On one occasion when my order was incorrect, she sorted it straight away. The service provided was excellent. I look forward to dealing with you all again next year!"
Arun District Council
"The service was excellent as usual, very prompt delivery (which is crucial) friendly, helpful staff. Easy supplier to use, thumbs up all round."
Kirklees Metropolitan Borough Council
"Wyre received a first class service from Shaw's as usual with all products arriving well within deadline."
Wyre Borough Council
"We have been very happy with the service you provided. When we asked for a very urgent order to be delivered to us you pulled out all stops and got our order to us promptly. Thank you for your efficiency and helpfulness during the run-up to the election."
Tendring District Council
"I was very satisfied with the products and service that I received - you made just one mistake on my order (first time in 20+ years that I can remember) which was rectified as soon as we contacted you. The polling station and booth notices were perfect [...] Thanks for all your help."
Blackburn with Darwen Borough Council
"Just a quick e-mail to say thanks for all your help with the election materials [...] I am very pleased to say that everything was spot on. All the Presiding Officer wallets and District/Parish conversion packs were fine and everything was delivered by the time you stated so we had no problems at all."
North East Derbyshire Dales
"How impressive! Yesterday late morning I rang to order a new burial register (BUR6) 150 pages. At 8.30am this morning I received the book from the courier. Thank you for your most efficient service."
Pocklington Town Council
"On behalf of the District Council and indeed, the people of the Forest of Dean, may I thank you most sincerely for supplying the scroll for our event. The scroll was admired by all at the event and I know that Lieutenant General Sir Nick Parker, Colonel Commandant of the Rifles, was especially delighted. Thank you again for supplying such a magnificent piece of history for the people of the Forest of Dean."
Forest of Dean District Council
"We are very pleased with our hand illuminated scroll, particularly our President I am very happy to say. Thank you for co-ordinating it and getting it to us in plenty of time."
London Maritime Arbitrators Association
"What a service! Thank you very much."
Keyingham Parish Council
"Fantastic - great customer service!"
St Ouen's Church, Jersey
"Thank you very much, our products arrived this morning safe and sound. I really appreciate your assistance and understanding."
Waddingham Parish Council
"Thank you so much for organising this year's certificate."
British Dental Trade Association
"Many thanks for your speedy reply and for all your help, much appreciated. Many thanks for your assistance in this matter."
Environmental Services and Housing Department, Ceredigion County Council
"I had a very grateful message from the client, so all is well. Thank you so much!"
"Many thanks for your prompt attention to my email. I was amazed to receive the book the next day."
"I would like to express my appreciation at the efficiency and speed that my initial query, and then order, have been dealt with."
Lymm Parish Council
"Thank you all for the hard work in getting the scrolls and freedom book organised for me - I was a complete novice at this, but it looks as though it all worked out great! They look fabulous! Many, many thanks."
London Borough of Barking and Dagenham